Want to compare your challenges and approaches with those of managers and executives from a diverse collection of companies including well-known companies such as Google, Wells Fargo, Yahoo!, SAP, Autodesk, Kaiser Permanente, eBay, and Oracle, and several smaller and/or younger and/or less-known companies?
Come hear from and ask your questions of people such as:
- Secil Watson, SVP Internet Channel Strategy at Wells Fargo and author of a fabulous article in the January+February 2008 issue of interactions magazine entitled, "The Business of Customer Experience: Lessons Learned at Wells Fargo" (see also several of my blog entries, including "Breaking silos")
- Irene Au, Director User Experience at Google and former VP User Experience and Design at Yahoo!
- Christi Zuber, Director Innovation Consultancy at Kaiser Permanente's Sidney R. Garfield Healthcare Innovation Center
- Jeff Herman, Senior Director User Experience Design at eBay, author of "A Process for Creating the Business Case for User Experience Projects" and "Creating a System to Share User Experience Best Practices," and former designer at Apple
And share your own challenges and approaches as well.
Can you bypass such an opportunity?
The enrollment fee goes up tomorrow: $495 through January 30, but only $550 after that date.
More information, including a link to the registration site, is available on my website.
