Friday, January 18, 2008

User Experience Managers and Executives Speak

I'll soon be offering a unique and exciting course via UCSC Extension in Silicon Valley entitled, "User Experience Managers and Executives Speak." The course is scheduled to meet 7 consecutive Wednesday evenings from 13 February through 26 March, 2008.

From the course description:
"How do user-experience managers and executives achieve success? What are their strategies? How do they approach the multitude of organizational challenges they face? What approaches do they recommend or avoid?

Receive answers to these questions from a wide range of user experience managers and executives from fields such as financial services, consumer electronics, health services, internet services, enterprise software, telecommunications, design services, and insurance, and who are or have been in such roles in companies of a wide range of sizes and at different stages of "user experience maturity." Ask your own questions of the weekly special guests (usually two guests each evening), share your answers, and begin to formulate or make adjustments to your own strategies and approaches.

Among the many guests slated to appear:
  • Irene Au, Director User Experience at Google;
  • Secil Watson, SVP Internet Channel Strategy at Wells Fargo;
  • Klaus Kaasguard, VP Customer Insights at Yahoo!;
  • Jeremy Ashley, VP Applications User Experience at Oracle;
  • Jim Leftwich, Chief Experience Officer at SeeqPod;
  • Mark Plakias, VP Strategy & Design at France Telecom Orange Labs.
This course is intended for those who presently are, or may in the future become, a user experience manager or executive. The course is also intended for other types of managers and executives who (will) work with user experience managers and executives and/or can impact how user experience is addressed and positioned in their companies.

After completing this course, participants will be able to more effectively:
  • position user experience in their own companies;
  • address their own organizational challenges;
  • increase the influence user experience has in their companies;
  • lead their own user experience groups or organizations, or work with such groups or organizations led by others."
Please pass on this information to any of your friends, colleagues, bosses, ... in the San Francisco Bay Area who you think might want to take advantage of this special offering.

The enrollment fee is only $495 through January 30; $550 after that date. You can register via the UCSC Extension website.

I'll be providing updates on the course in this blog as the course nears.